Product reviews are undoubtedly the most effective technique to alleviate buyers' fears about a product. Product reviews affect the majority of people's purchasing decisions.

Product reviews, regardless of whether you're a well-known brand or a newcomer, play an important part in the legitimacy of your eCommerce business. Reliability, trust and credibility is one of the most important factors determining your brand's long-term success.

Product reviews are frequently overlooked by merchants. The primary focus remains on developing the app’s appearance including optimizing the checkout page, but nothing counts if your items are not receiving positive feedback. The realization that 90% of clients read reviews before making a buy & 88% of consumers are compelled to take action after carefully reading favorable reviews demonstrates the importance of brand reviews.

What exactly is a product review?

Product reviews are customer viewpoints or input on a specific product. Many e-commerce retailers have a review feature on their app where consumers may rate & discuss about the goods they purchased.

A product review assists other users in forming an opinion about a product prior to buying it. They may read the reviews to clear their minds & determine whether or not the product is worthwhile purchasing.

If you haven't included a product review area on your ecommerce app because you're afraid of bad feedback, you're missing out on a large number of prospective consumers.

Well, reviews are not that easy to acquire. So, to make things easy for you we have compared the best review apps in the industry to ensure that you choose the most suitable review integration for your app store.

So, let's get started..!

Okendo Product Reviews and UGC

Okendo is an effective marketing platform that helps organizations to expand more quickly and efficiently by strengthening customer connections. Brands may use Okendo to acquire insights about consumer behavior and preferences, increase customer engagement, and provide more tailored customer experiences.

Standard features of Okendo Product Reviews and UGC includes:

  • A diverse set of attractive, in a flash onsite review and UGC display widget.

  • In moment surveys, attributing insights, & preferences data in the moment

  • An incentive engine that provides incentives for the collecting of reviews, user generated content, plus data sharing.

  • Synchronizations with other apps.

  • Devoted staff of customer marketing professionals provides 24/7 customer service.

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Video Product Reviews By HelpfulCrowd

If you are a well established business or a new e-commerce business, HelpfulCrowd can help you stand out of the crowd. You can use Video Product Reviews by HelpfulCrowd for customer review star ratings to rank better and distinguish yourself from competition in Google's organic search results & Google Shopping.

Standard features of Video Product Reviews By HelpfulCrowd includes:

  • Product reviews and Q&A

  • Photo and video reviews

  • Review and Q&A moderation

  • Core Display Widgets

  • Customized HTML email templates

  • Drive organic traffic with Google SEO rich snippets

  • Start collecting reviews by sending requests for past orders

  • Protect your brand with our profanity filter

  • Automatic language translation for 27+ languages

  • GDPRGuard

  • 24/7 Support and Online Knowledge Base

  • Premium widgets

  • Share reviews across products

  • Reward customers by sharing coupons for reviews

  • Automatically share reviews on social channels

  • Build loyalty with customers by thanking them after leaving a review

  • Collect richer, more engaging reviews

  • Cross sell and upsell with Recommended Products

  • Boost Google Shopping Ads with Google Shopping Product Reviews Feeds

  • Request a review to be updated

  • Share reviews across multiple stores

  • Send and collect business review requests

  • Sync and comment on Google and Facebook business reviews

Let us compare more about their pricing and features

Points Of Difference Okendo Product Reviews and UGC Video Product Reviews By HelpfulCrowd
Free version 14 days free trial
Paid Version

Essential - $19/month

Growth - $119/month

Power - $299/month

Advanced - $499/month

Ignition - $8.33/month

Booster - $25.00/month

Orbit - $41.66/month

Interstellar - $83.33/month

Order limitation Unlimited Unlimited
Automatic review requests
Manual review requests
Review Widget
Floating Reviews Tab
All Reviews Page
Questions and Answers
Widget themes
Basic customization
Widget rating filter
Product reviews
Photo reviews
Video reviews
Review reply
Auto-publish rating
Import & Export reviews from other review apps
SEO rich snippets
Integrations with other apps
Automatic email reminders conversion rate
Review request emails conversion rate
Number of reviews by rating/sources/products
Preview Badge (Rating Stars)
Review layout & themes

Here, we complete the features and price comparison between the Okendo Product Reviews and UGC Vs Video Product Reviews By HelpfulCrowd. Feel free to leave the comments below and let us know which review app you feel is best for your brand.