Shipping services have been a significant part of the e-commerce industry more so in this decade given the stiff competition among businesses to delight their customers.
Australia’s e-commerce growth has been phenomenal and shipping companies have a considerable role in the growth of online businesses.
Given the challenge of delivering products fast and efficiently, e-commerce businesses have the task of selecting the best shipping service providers. Here, we have listed the top 10 e-commerce shipping partners in Australia to make your job easy.
Australia Post, Aramex, Sendle, StarTrack are some of the leading shipping solutions in Australia. Here’s a comparison chart for you to get an idea about the shipping rates.
Australia Post | Aramex Australia | StarTrack | Sendle | Couriers Please | ||
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Weight | Rate | |||||
Standard Shipping | 1kg | 12.7 | 9.71 | 9.55 | 11.25 | 9.68 |
2kg | 15.95 | 11.2 | 12.95 | 12.29 | 10.99 | |
5kg | 19.2 | 13.75 | 16.3 | 13.98 | 13.57 | |
10kg | 24.5 | 19.43 | 19.65 | 20.7 | 19.13 |
Here, we have listed the top 10 e-commerce shipping partners in Australia to make your job easy.
1.Australia Post
The Australian government’s business enterprise, Australia Post (formally known as Australian Postal Corporation) was established in the year 1975. Its headquarter is in Melbourne and has 4,330 outlets as of 2020.
It offers both domestic and international parcel services.
For domestic services, it has 3 options:
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Standard delivery
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Express delivery
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Same-day delivery
For international shipping, it offers four options:
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Economy
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Standard
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Express
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Courier
For e-commerce businesses, Australia Post provides benefits such as-
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Collect & Return network with more than 20,000 drop-off locations
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Customers can choose from over 5000 collection options across Australia including 1000+ parcel lockers, 3800+ post offices, and 240+ retail partner locations through its Collection Points service.
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It offers up to 33.3% savings on domestic and international parcels for volume-based businesses through its MyPost Business feature.
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It provides varied bill payment options for e-commerce store owners to offer to their users.
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Australia Post provides data and practical recommendations for retail owners such as delivery experience reports.
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It has a tracking app that store owners can provide to their users to track and manage their deliveries
2. DHL Express
DHL Express is a premium shipping option from DHL for domestic as well as international shipments. DHL Express commands a premium since it is express delivery. It has a network of over 220 countries and ensures that the package is delivered within the time frame. E-commerce store owners prefer this delivery because it allows them to know exactly when the package will reach their customers.
For domestic delivery, it has two modes of shipments
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Urgent, time-sensitive- Next possible business day delivery
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Emergency, quickest possible- same-day delivery
Urgent time-sensitive Next Possible Bussiness Day | Same Day Emergency Quickest Possible | ||||
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| Express 9:00 | Express 12:00 | Express Worldwide | Express Envelope | Express Easy |
Delivered on Next Possible Day | 09:00 am | 12:00 am | End of Day | End of Day | End of Day |
Door To Door Courier Delivered | |||||
End-To-End Trecking Visibility | |||||
Proactive Delivery Notification | Upon Request | Upon Request | Upon Request | ||
customs clearance Facilitation | |||||
Delivery Management | |||||
Money-Back-Guarantee |
For international shipments, it also has same-day and next-day delivery processes. Again for the next-day delivery, it has-
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Express 9:00
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Express 12:00
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Express Worldwide
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Express Envelope
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Express Easy
Urgent time-sensitive Next Possible Bussiness Day | Same Day Emergency Quickest Possible | ||||
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| Express 9:00 | Express 12:00 | Express Worldwide | Express Envelope | Express Easy |
Delivered on Next Possible Day | 09:00 am | 12:00 am | End of Day | End of Day | End of Day |
Door To Door Courier Delivered | |||||
End-To-End Trecking Visibility | |||||
Proactive Delivery Notification | Upon Request | Upon Request | Upon Request | ||
Money-Back-Guarantee |
DHL Express is the world’s leading courier service with different modes of transport such as rail freight, road freight, ocean freight, and air freight. The services are reliable but very expensive.
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3. FedEx Express Australia
FedEx Australia established in the year 1989 has its headquarters in NSW and has a vehicle fleet of over 2,800.
In 2016, FedEx acquired the Dutch-owned TNT Express (originally started in Australia in 1946). It now offers domestic shipping in Australia as FedEx Express.
For international shipments, FedEx offers both the fastest and best price options.
Fastest | Best price | |
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Package =68kg | FedEx International First® Wake up to absolute certainty with our early-daydelivery to key global markets - customs cleared, door-to->door. FedEx International Priority® Express Delivery by 10:30 or noon in 1 to 3 business days to select markets in Asia, United States, Canada and Europe. FedEx International Priority® Delivery typically in 1 to 3 business days depending on destination by end-of-day to more than 220 countries and territories. FedEx® International Connect Plus As a day-definite and e-commerce delivery service ,FICPcombines competitive speed with attractive prices tomeet global customers’ need. | FedEx International Economy® Save when shipping heavier and less time-sensitive shipments by using our reliable door-to-door customs- clearedservice. |
Freight > 68kg | FedEx International Priority® Freight Our premium airfreight service delivers your heaviershipments worldwide within 1-3 business days. |
For domestic shipments, FedEx has combined with TNT Express to send documents, packages, and freight to any location in Australia.
Delivery Commitment | Your FedEx Australia Services |
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9:00 Express | At the start of business, our TNT’s fastest door-to-door overnight service makes sure your shipment is there by 9:00am to and from nominated postcodes Australia-wide.
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10:00 Express | When your shipment needs to be delivered by 10:00am on the next business day, we recommend 10:00 Express.
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12:00 Express | When your shipment needs to be delivered by 12:00 noon on the next business day, we recommend 12:00 Express.
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Overnight Express | Our overnight door-to-door delivery service ensures your shipment arrives by 5pm on the next business day*
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Road Express | For cost-effective delivery door-to-door on a specified day, choose Road Express.
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For small businesses, FedEx offers up to 55% savings on shipping. It also offers tips and advice on shipping solutions through user-friendly guides and videos.
For small businesses, FedEx offers up to 55% savings on shipping. It also offers tips and advice on shipping solutions through user-friendly guides and videos.
4. Aramex Australia
Aramex Australia (formerly Fastway AU) provides domestic express courier services across Australia, serving mainly small and medium-sized businesses. Starting in 1983 in New Zealand, Fastway Couriers established its presence in Australia in 1993. Twenty years later, it became a part of the Aramex group. From 2019, it has completed re-branded itself from Fastway Couriers to Aramex Australia. Now, the Aramex Australia group has 29 regional franchises and over 900 franchise partners across the country. It has an integrated eBay portal for sellers sending ten or more parcels per week.
For shipment delivery, it offers six types of services.
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Authority to leave delivery service- Basic no-frills service.
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Standard delivery service- Obtain a signature from the receiver if possible. If unavailable, the parcel is left in a safe place at the delivery address or it is directed to the nearest Parcel Connect agent
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Signature delivery service- Obtain a signature from the receiver. If that’s not possible, the parcel is redirected to the nearest parcel Connect agent
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Collections- Couriers picked up from a supplier or vendor and delivered to the store owner
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Returns- Allows customers to return items back to store owners
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International shipping- Offered to 220+ countries
Service | Platform available | Signature obtained | $1,500 limited liability included* | Unsuccessful delivery | Suited for customers |
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Authority to Leave delivery service | myfastway/API integration | ✖ | ✔(Cover for damage and loss in transit only) | Collection from Parcel Connect | With parcels of low value |
Standard delivery service | All platforms | Attempted | ✔(Covered for loss and damage) | Collection from Parcel Connect | Who prefer but do not require a signature |
Signature delivery service | myfastway/API integration | ✔ | ✔(Covered for loss and damage) | Collection from Parcel Connect, or 1 free redelivery | With high value items where obtaining a signature is essential |
5. StarTrack
StarTrack, a business of Australia Post is the country’s leading shipment provider for e-commerce businesses. It ships parcels to over 190+ countries with 750+ national flights per day to 80+ destinations and 16,000+ vehicles on the road.
It offers four options for domestic freight services:
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Road Express
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StarTrack Premium
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StarTrack Courier
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StarTrack Next Flight
It is a third-party logistics (3PL) and warehousing provider for both B2B and B2C businesses. For e-commerce businesses, it provides detailed customer data and reports and immediate updates about delivery issues.
6. Sendle
Sendle offers the lowest shipping rates for e-commerce businesses, big or small. It offers both international and domestic shipping in Australia. But Sendle does not have its own shipping services. It is an aggregator and pulls the best rates from its shipping partners.
For domestic shipping, it has three options:
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Sendle Standard
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Sendle Premium
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Sendle Pro
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Check this chart for domestic shipping rates from Sydney in NSW Australia.
Sendle Standard No minimum order quantities Perfect for personal senders | Sendle Premium Minimum 20 parcels/month Designed for small business | Sendle Pro Minimum 200 parcels/month Ideal for established business | ||||
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Parcel sizeWeight & volume | Same city | National | Same city | National | Same city | National |
Satchel 500g & A4 | $7.05 | $8.65 | $6.05 | $7.65 | $4.98 | $6.59 |
Handbag 1kg & 4L | $9.70 | $11.25 | $8.70 | $10.25 | $6.09 | $7.09 |
Shoebox 3kg & 12L | $10.54 | $12.29 | $9.54 | $11.29 | $6.74 | $7.89 |
Briefcase 5kg & 20L | $10.64 | $13.98 | $9.54 | $12.98 | $6.89 | $9.45 |
Carry-on 10kg & 40L | $10.89 | $20.70 | $9.54 | $19.70 | $6.89 | $15.34 |
Check-in 25kg & 100L | $12.19 | $30.01 | $9.54 | $29.01 | $6.89 | $23.86 |
For international shipments, it offers flat-rate prices to 220 destinations. Again it has the same three options as in domestic shipments.
It provides all tracking, account support, and e-commerce integrations free of cost.
7. CouriersPlease
CouriersPlease, a fully owned subsidiary of Singapore Post, offers domestic and international shipping services in Australia.
For domestic shipping, it provides two options:
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DomesticPriority- It delivers parcels the same day within the city and 1-2 days for coast-to-coast.
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DomesticSaver- It is the economy option with a volume discount for regular shippers.
It offers international shipping to or from the USA, China, UK, NZ, Japan, and other parts of Asia, Europe, the Middle-east, Africa, and America.
For e-commerce businesses, it provides shipping solutions such as:
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Scanner technology with phone and data capability
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A web-based dispatch system for high-volume goods shipment
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API integration
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Flexible & convenient delivery choices
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Online booking, payment, and tracking capability
8. Allied Express
Allied Express is a courier and freight company in Australia with a fleet of over 1000 vehicles. It is also a 3PL (third-party logistics) provider offering warehousing and supply chain solutions.
Its courier service is split into four categories:
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Normal courier service- A economical same-day courier service
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VIP courier service- A rush courier service but is not strictly point-to-point
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Executive courier service- Urgent door-to-door delivery courier service
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Gold courier service- Premium door-to-door service with priority services.
9. Pack & Send
Pack & Send is a parcel courier and freight delivery reseller. It provides pack-and-send services to businesses and consumers.
For domestic shipping, it has six types of services.
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Road services
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Air services
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Intermodal transport
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Time definite freight
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Full containers & truckloads
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Bulky & palletized freight services
It also offers varied solutions for international shipping.
For e-commerce businesses, it enables owners to integrate its delivery rates directly into the website shopping cart and marketplaces such as Amazon and eBay. It also offers e-commerce fulfillment solutions with store-and-send options.
10. Toll
Toll is Australia’s courier, logistics, and transportation company and is a subsidiary of Japan Post Holdings.
For domestic parcel service, it provides three categories.
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Same Day- Delivers urgent parcels on time to metro areas across Australia and NZ.
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Priority- Next-day deliveries to all capital cities and major regional centers across Australia.
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Standard- High-quality cost-effective delivery service across extensive networks in Australia.
For international shipments, it has four options.
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Next Flight Out- For urgent deliveries
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Express- For fast, reliable, and secure parcel deliveries.
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Economy- Delivery from 2-6 days
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Standard- delivery from 8-10 days
For e-commerce businesses, it has the Toll’s Returns API integration tool and offers customers thousands of convenient drop-off points. Customers can also track and choose where to collect their deliveries from.
Conclusion
These are the top 10 e-commerce shipping partners in Australia. You can select them based on the reliability of service, shipping rates, delivery time, pick up and drop off locations, and value for money.
Choose your shipping partner in Australia wisely because good shipping is a priority for your customers.