The online shopping market size in New Zealand is $6.2 billion and is expected to grow at a rate of 4.3% in 2022. It is a leading economy in the Oceania region with 86% internet penetration and around 2 million online shoppers.
With e-commerce all set to grow at a rapid pace, online businesses need the support of shipping service companies to help them deliver goods to their customers both inside New Zealand and worldwide.
There are many parcel delivery companies serving the domestic market in New Zealand. Its postal service system, New Zealand Post is a trusted name among the courier services. Let’s see the top 10 e-commerce parcel delivery and courier shipping companies in New Zealand.
1. New Zealand Post
New Zealand Post is the country’s state-owned postal service enterprise.
eShip is its cloud-based app to support e-commerce. It can be integrated into e-commerce websites with a plug-in API. It provides features such as parcel notifications and hassle-free returns.
For domestic parcel shipping within the country, the services offered by NZ Post are-
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Courier Economy
2-3 working days
Send between islands
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Delivery target: 2-3 working days
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Cover up to $2000.
Additional cover over $2000 available*
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Send up to 25 kg**
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No sending over 25 kg
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Tracking
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No real-time GPS tracking
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Notifications and reporting
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Pick-ups available
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Available add-ons:
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Signature on delivery
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Rural delivery
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Courier
Next working day
Send nationwide
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Delivery target: Next working day
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Cover up to $2000.
Additional cover over $2000 available*
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Send up to 25 kg**
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No sending over 25 kg
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Tracking
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No real-time GPS tracking
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Notifications and reporting
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Pick-ups available
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Available add-ons:
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Signature on delivery
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Saturday delivery
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Rural delivery
Courier Economy- Parcel service between islands with a delivery time of 2-3 working days.
Courier- Next working day delivery nationwide.
Express- For urgent parcel delivery within the same day.
For international parcel shipping, NZ Post offers three types of services.
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Economy
3-10 working days
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Delivery target: 3-10 working days*
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Available to 220 destinations
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Send up to 20 kg^
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Cover up to $250 and additional cover available
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Tracking available
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Courier pick-up available
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No signature on delivery
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Courier
2-6 working days**
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Delivery target: 2-6 working days*
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Available to 101 destinations
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Send up to 30 kg^
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Cover up to $2,000 and additional cover up to $5,000
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Tracking
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Courier pick-up available
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Delivery proof available
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Express
1-5 working days
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Delivery target: 1-5 working days*
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Available to 220 destinations
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Send up to 30 kg^
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Cover up to $2,000 & additional cover up to $50,000
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Tracking available
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Courier pick-up available
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Delivery proof available
Economy- Delivery to 220 destinations with a delivery target of 3-10 working days.
Courier- Delivery to 101 destinations within 2-6 working days.
Express- Delivery to 220 destinations with a delivery target of 1-5 working days.
Note: New Zealand Post, Courier Post, and Pace have all merged to become one entity.
2. Now Couriers
Now Couriers promises same-day parcel deliveries across Auckland with a 99% success rate. For e-commerce businesses, it offers software integration with websites and CMS solutions. Now Couriers partners with Parceline Network within Freightways Group for overnight parcel deliveries outside Auckland. The North Island freight is delivered overnight and for the South Island, it is either overnight or in two days.
3. New Zealand Couriers
New Zealand Couriers set up in 1960 is a part of Freightways Group and together with a network of sister companies ensures speedy delivery of parcels within and outside New Zealand.
It offers easy integration with e-commerce platforms such as Shopify, Magento, Squarespace, BigCommerce, and WooCommerce.
For e-commerce businesses, its parcel delivery services are-
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Click-Click
Streamlined dispatch
All-in-one Parcel Management Platform
Verify address at checkout
Integrate with popular ecommerce shipping platforms and software
Expert help-on-hand to optimise the experience
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Broom-Broom
Wide range of delivery options
Nationwide overnight
Guaranteed one day delivery
Next day shipping for online shopping
Set timeframe for deliveries
International shipping
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Knock-Knock
Better end-to-end customer experience
Faster checkout with address validation
Track ecommerce parcel deliveries online
Receive updates
Designate ‘safe-drop off’ locations
Rate each delivery – it keep us honest!
Click-click- Streamlined dispatch with address verification at checkout
Broom-broom- Nationwide guaranteed one-day delivery.
Knock-knock- Better customer experiences with safe drop-off locations.
For domestic deliveries, it offers services such as:
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Local business to
business
usiness to business within local metro typically arrive same-day
Urgent deliveries available
Same-Day Guaranteed within Auckland available
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Regional
Fast, often same-day deliveries arrive same day
Up to 3x pick-ups per day
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National Overnight
Majority of overnight deliveries arrive before 9:30am
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Residential
NZ’s most reliable network for residential deliveries
Residential deliveries on average arrive 11:45am next day
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Rural/Non-Urban
Delivery within 3-5 days
DeliveryLink for rural pick-ups
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Tailored services
Dangerous Goods
P.O Box pick-up and drop-offs
Regular scheduled deliveries
eCommerce integrations
Much, much more
Local business to business- Same-day guaranteed services in Auckland and in other local metro cities.
Regional- Same-day deliveries with a faster rate of parcel pickup
National overnight- Overnight deliveries that arrive before 9.30 am
Residential- Residential deliveries before the next day 11.45 am
Rural/non-urban- Rural deliveries within 3-5 days
Tailored services- Custom delivery plans.
For international parcel delivery services, NZ Couriers has partnered with Asendia, FedEx, and TNT to cover 220+ areas.
INTERNATIONAL POST
INTERNATIONAL COURIER
Untracked
Tracked
Economy
Express
Regions
Worldwide*
Australia, USA, UK, China (excluding Taiwan & Hong Kong)
Worldwide*
Worldwide*
Delivery Time-frame (*Pre-Covid)
Undefined*
4-11 days*
2-10 days*
1-5 days*
Detailed Tracking
Build An Engaging App For Free
4. Aramex New Zealand
Aramex New Zealand (formerly Fastway Couriers) started its courier services in the year 1983.
Its Myfastway is an electronic label consigning platform for easy parcel dispatch. It offers free integration through widgets into Shopify, Magento, and WooCommerce stores.
For domestic delivery, it offers varied services.
Service | Platform available | Signature obtained | $2,000 limited liability included* | Redelivery available (1 x free of charge) | Suited for customers |
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Non-Signature Service | All platforms | ✕ | ✓ (Covered for loss and damage ) | ✕ | With parcels of low value |
Business Signature Service | All platforms | ✓** | ✓ (Covered for loss and damage) | ✓ (One redelivery is available with this service) | Signatures will be obtained for all known business addresses |
Residential Signature Service | myfastway/API integration | ✓** | ✓ (Covered for loss and damage) | ✓ (One redelivery is available with this service) | With high value items where obtaining a signature is essential |
Secure Pin Service | myfastway/API integration | ✓ (Secure Pin code entry replaces signature) | ✓ (Covered for loss and damage) | ✓ (One redelivery is available with this service) | With high value and/or high risk items where obtaining a signature is essential i.e. passport, firearms |
Non-signature service- This is a non-signature service for residential deliveries.
Signature on Delivery (Residential Address)- The parcel is released if the receiver signs for goods.
Signature on Delivery (Business Address)- The parcel is released to the business address if the receiver signs for the goods else it is redirected to the nearest Parcel Connect agent.
Secure PIN service- It is best for customers sending sensitive or high-value shipments. The receiver is required to enter the PIN on delivery.
The international courier service in Aramex New Zealand delivers parcels to 220+ locations.
5. FedEx New Zealand
FedEx in New Zealand offers parcel deliveries worldwide. For e-commerce businesses, it offers fast and premium priority services or cost-efficient economy services that cater to preferences on cost and delivery speed. Its API integration offers a seamless tracking and delivery experience to shoppers buying from an online store. It provides customers with flexibility and control over the shipment by offering timely notifications and options to reschedule or redirect the parcels.
Its international shipping solutions for New Zealand are:
Fastest | Best price | |
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Package <=68kg | Wake up to absolute certainty with our early-day delivery to key global markets - customs cleared, door-to-door. FedEx International Priority® Express Delivery by 10:30 or noon in 1 to 3 business days to select markets in Asia, United States, Canada and Europe. Delivery typically in 1 to 3 business days depending on destination by end-of-day to more than 220 countries and territories. | Save when shipping heavier and less time-sensitive shipments by using our reliable door-to-door customs-cleared service. |
Freight > 68kg | FedEx International Priority® Freight Our premium airfreight service delivers your heavier shipments worldwide within 1-3 business days. | FedEx International Economy® Freight Send heavy shipments in a simple and affordable way with no weight limit. |
FedEx International First- Send parcels to the U.S and Canada or worldwide by 8 am in 1-3 business days.
FedEx International Priority Express- Delivery by 10.30 am or noon in 1-3 business days to select destinations.
FedEx International Priority- Delivery by the end of the day with a time period of 1-3 days worldwide.
FedEx International Economy- 4-5 days for the U.S. and Europe and 2-4 business days for Asia.
6. DHL Express
DHL for New Zealand , a subsidiary of Deutsche Post DHL Group, is a specialist in international shipping and courier delivery services.
It provides Express Domestic service for parcel deliveries within New Zealand.
It offers time-based delivery services for parcels to be delivered worldwide outside New Zealand.
7. Post Haste
Started as Armourguard Security in 1977, Post Haste now has 16 branches nationwide and services 360 towns and cities.
Its courier service is divided into
Local delivery- Courier delivery services across town and business to business
Regional delivery- A service beyond the local metropolitan area with delivery times usually by lunchtime the next business day.
Nationwide overnight delivery (within and inter-island)- Delivers parcels to business addresses in both islands by the next working day (by midday)
Residential deliveries- Deliveries to residential addresses are made either overnight or within two working days.
It also offers additional services such as
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Saturday delivery
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Non-urban/ rural delivery zone
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Managed reverse logistics
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Dangerous goods
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Contract services
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Electronic ticketing
For e-commerce businesses, it has services of parcel delivery notifications to customers, redelivery, electronic ticketing and reporting, system software integration, and online access to tools from the website.
8. Castle Parcels
Castle Parcels , a courier company founded in 1970 in New Zealand, is owned by Freightways Express Ltd. It has main centers in Auckland, Wellington, and Christchurch.
Its services are-
Local deliveries- Next-day delivery service for local metropolitan areas. It takes up to an extra 24 to 72 hours for residential and rural deliveries.
Nation-wide deliveries- Courier services to major towns and cities within the island the next business day (between the islands can take an extra 24 to 72 hours)
Rural deliveries- Parcel delivery service to rural areas throughout New Zealand
Residential deliveries- To send items to residential addresses nationwide.
Saturday deliveries- Parcel deliveries even on Saturdays (available upon request)
Express freight- Overnight urgent nationwide delivery service.
For e-commerce businesses, it offers software integration into the business website for easy order tracking and parcel booking.
9. Kiwi Express
One more courier delivery service partner, Kiwi Express is also a partner of Freightways Group. It has a strong network of 1700 staff and 100 courier points across New Zealand.
For e-commerce businesses, Kiwi Express integrates GPS tracking, proof of delivery, and management reporting in its integration software.
Its local courier services are-
STANDARD COURIER
PRIORITY COURIER
DIRECT COURIER
ECONOMY COURIER
MAN IN A VAN
MAN IN A TRUCK
EVENING DELIVERIES COURIER
Standard Courier- An economical and fast option for parcel deliveries
Priority Courier- 25-30% faster than standard courier service.
Direct Courier- Premium emergency courier service for direct pickup and drop-off.
Economy Courier- The cheapest option for parcel delivery
Man in a van- Charged on an hourly basis, this is best for sending large or bulky items.
Man in a truck- To move large items across towns.
Evening deliveries Courier- To deliver parcels the same day by night.
Its national courier services are-
ROAD RUN COURIER
OVERNIGHT COURIER
SAME DAY COURIER
Road Run Courier- Hand-to-hand delivery of parcels by road to metro areas.
Overnight Courier- Late evening clearances with earliest safe delivery
Same Day Courier- Airlink service for same-day delivery nationwide.
For international courier services, it partners with FedEx and other companies and provides time-based parcel deliveries such as pre-9 am, noon, or priority delivery services. It also provides specialized courier services such as dangerous goods courier, fragile courier, after-hours courier, and oversized courier.
10. Sub60
Again a part of the Freightways Group, Sub60 boasts of the quickest parcel delivery services in New Zealand.
Its local courier delivery services are:
STANDARD COURIER
PRIORITY COURIER
DIRECT COURIER
ECONOMY COURIER
COURIER TRUCK
EVENING DELIVERY COURIER
HIRE
Priority Courier- Faster priority-based parcel delivery service.
Direct Courier- Emergency service from sender to recipient.
Economy Courier- For careful handling of parcels with a point-to-point delivery service.
Courier Truck- For delivery of bigger bulkier items.
Evening Delivery Courier- Items delivered in the same evening up to 7 pm for Auckland-based deliveries.
Hire- Provides car, van, truck, refrigerated van, drivers for parcel delivery.
Its national courier services are:
SAME DAY COURIER
OVERNIGHT COURIER
ROAD RUN
ONBOARD COURIER
Same day courier- Pick up and drop off door-to-door service nationwide the same day.
Overnight courier- Overnight services of parcels and courier bags with options for delivery to arrive before 9 am or 10 am on weekdays or on Saturday mornings.
Road run- Direct hand to hand delivery of parcels to any metro destination on road.
Onboard courier- Parcel deliveries through flights.
For international deliveries, it has partnered with FedEx and other companies to provide services to more than 200 destinations worldwide.
For businesses, it offers services such as-
Contract courier services- best for businesses looking for regular and consistent deliveries.
Customized Plus- More than 80 contractors for operating dedicated delivery services.
PO Box Clearance- To clear the mailbox and deliver the mail directly to the office.
Its additional courier services include courier trucks, refrigerated courier vehicles, dangerous good couriers, fragile goods couriers, after-hours couriers, oversized goods couriers, and tail lift trucks.
Its OnePoint technology solution helps businesses to manage tracking, reporting, and invoicing.
One more name worth mentioning here is the PBT or Peter Baker Transport offering complete shipping logistics solutions. It is the largest express courier and freight transportation company in New Zealand.
It has a team of 250 couriers operating in its 20 branches and has dedicated Linehaul and Rural delivery contractors to cover parcel delivery services every day across the nation. For e-commerce platforms, it has APIs and EDI integration.
Conclusion
This is the list of the top 10 parcel delivery and shipping companies for New Zealand. E-commerce businesses can also benefit from third-party shipping solutions that partner with various popular shipping companies and offer them at a discounted rate. But ultimately, the best shipping company for you is based on your business needs.