Customer Support

Facebook Messenger

Serve customers through channels where you find them the most. Reduce response time and increase quality with Facebook Messenger for your app. Use it as a lead generation and a re-engagement tool to target your audience with promotional campaigns.

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What is Facebook Messenger?

Facebook Messenger is an instant messaging feature built into the social media channel Facebook. It allows you to connect to your customers and followers on Facebook and send instant messages, offers, and other tasks.

Create personalized experiences for your customers and guide them through their buying process. Use Facebook Messenger chatbots to understand customer requirements and make product recommendations.

How it works

Use Facebook Messenger to converse with your customers in real time. Integrate it into your app with just one click.

  • Update customers’ order status through Messenger

  • Reconvert customers with abandoned carts with timely and proactive messages

  • Personalize welcome messages

  • Discount popups to welcome customers to the store

  • Keep customers informed with updates & announcements

  • In-depth analytics to optimize sales campaign

How Facebook Messenger will help you?

Integrate Facebook Messenger to your app on Swipecart to respond to customer queries 24*7 and improve customer support.

  • Acquire new customers

  • Reduce abandoned carts

  • Boost customer trust

  • Get customers to buy more

  • Increase cart average order value

  • Increase conversions & sales