Shopify Inbox
Give your customers the ability to interact with your business in real-time and increase sales and improve customer satisfaction. Easily manage customer communications and provide excellent support service from one convenient location.
What is Shopify Inbox?
Shopify Inbox is a chatbox to interact with your app customers in real-time. It enables you to receive pings when shoppers have queries, display automated messages for easy queries, and redirect them to customer support for advanced queries.
Improve the chances of making a sale and amplify the potential for higher profits by proactively initiating a chat with your customers.
How it works
Shopify Inbox provides features for automated messages, live chats, and instant communication tools to improve conversions.
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Customize the appearance of the inbox chat window
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Understand customers quickly with profile and cart details
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Capture contact details to grow your customer base
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Automate welcome, informational, cart recovery, shipping & order messages
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Redirect or adjust queries to automated messaging and FAQs.
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Manage conversations from online stores and social channels
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Send product recommendations & discounts without leaving the chat
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Track results to analyze conversions through chats
How Shopify Inbox will help you?
Integrate Shopify Inbox to your app on Swipecart to save time, increase sales, and improve customer service.
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Increase app engagement
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Reduce cart abandonment
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Build customer trust & loyalty
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Convert more sales with merchandising
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Provide personalized shopping experiences
