Customer Support

WhatsApp Chat

Drive customer acquisition and retention through the WhatsApp marketing approach. Engage customers in real-time chats to respond to queries 24*7. Capture customer requirements and improve your products and services to build brand loyalty and trust.

WhatsApp ChatWhatsApp ChatWhatsApp Chat

What is WhatsApp Chat?

WhatsApp Chat is a messaging app that lets you make voice and video calls, send text messages, and more to your customers. You can also share product catalogs, links to product pages, coupon codes, and more to promote your store online.

WhatsApp Business makes interacting with customers easy and automated. You can list your business profile and use labels to organize and easily find your chats and messages.

How it works

WhatsApp Chat helps you to offer customer support service and also work on product promotion cost-effectively.

  • Resolve customer queries instantly through chats

  • Send order updates to customers

  • Send order tracking link and share status

  • Send product recommendations

  • Collect feedback on products and service

  • Send coupon codes, offers, and updates

How WhatsApp Chat will help you?

Integrate WhatsApp Chat to your app on Swipecart to extend customer support and improve app engagement.

  • Improve post-purchase experience

  • Enhance customer satisfaction

  • Boost app engagement & retention

  • Build brand loyalty & trust