Thank you for shopping at Dotcom
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on cancellation and refunds.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Dotcom, 315 Angel Square, Near Royal Square, VIP Circle Utran, Surat, Gujarat 394105.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Dotcom, accessible from Rentech Digital
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You can cancel your subscribed Membership on Dotcom or other subscription platform at any time, and you will continue to have access to the relevant service through the end of your billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unused content. To cancel your current subscription, go to the "Plan and Billing" page and choose free plan will cancel your current subscription automatically. If you cancel your membership, then you will not able to access premium content after end of your current billing period.
Downgrading Our Plan
If you downgrade any of plans, we'll continue your current plan up to your membership periods. We do not provide refunds or credits for any membership value. We will apply a downgraded plan after your current subscription ends.
Conditions for Refunds
Unfortunately we can’t offer you a refund for the payment made if you choose to cancel your membership, midway through the plan duration, after paying for any of our plan. But, we do provide refund under rare circumstances. In case, if we choose to cancel your membership from our platform, we would provide you the refund amount eligible for the remaining months in your membership duration (the month of cancellation of membership would not be included). We reserve all the right to decide the amount to be refunded. We reserve the right to refuse refund of any merchandise that does not meet the above conditions in our sole discretion. Our Digital Goods cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us: By emailsales@rentechdigital.com