Best Order Management Apps for Shopify in 2023

There is no business unless there is a systematic approach in place for order management. When your customers buy products, they expect a good experience post-purchase until the product reaches their doorsteps. Moving one step ahead, they also want proper support if there is any problem with the delivered item.

Managing your orders manually is an outdated process. Regardless of the size of your business, having an efficient order management system ensures excellent service and a reduction in the waiting time of your customers.

When using Shopify to manage your online store, we strongly recommend using an application to manage your orders. We have listed the best order management apps for Shopify in 2023.

How Shopify Apps Work?

As defined by Shopify, Shopify Apps are extensions that enhance the functionality of your online store. These apps tune your online store to offer a personalized experience to your customers. There are two types of Shopify apps:

Shopify’s App Store has a massive collection of applications that solve all your business woes. From creating a website to optimizing its performance - Shopify is with you at every step.

Top Order Management Apps In 2023

Several Shopify apps in the app store authorize businesses to manage their orders. When there are so many options, it is hard to shortlist the best ones. So, we have a list of top apps that will ease up your order management system.

1. Route

Route is one of the best post-purchase order tracking software that provides an engaging customer experience. Why Route? It has stunning features that make it to the list of best order management apps for Shopify in 2023.

It reduces the waiting time of customers for their tickets. Instead, it provides real-time information on the order details. It smoothens communication by sending notifications through emails, SMS, and push notifications.

Extending its support for a carbon-neutral environment, it has the option to opt for a carbon-neutral shipping option at the time of checkout. To boost your marketing, you can display product recommendations to your customers on tracking pages.

This app doesn’t merely offer a smooth delivery of products. It focuses on all aspects that are needed to streamline the overall customer experience and improve the customer retention rate.

You can integrate this app with Swipecart to skyrocket your sales. Swipecart is a one-stop no-code app builder that empowers you to build your mobile application within seconds. You can build the app without any code. And the best part is - you get it completed instantly.

Key Features

The basic plan costs $0. The paid plans are affordable and designed to accommodate businesses of different bandwidths.

2. AfterShip Order Tracking

AfterShip is a flexible software that enables you to automate your customer’s order tracking process. If you are a growing business that sends manual notifications to customers on their order status, AfterShip Order Tracking is your best choice in the lot.

AfterShip tracking helps you get detailed data on all your shipments in one place. The advanced application has a search and filter feature to narrow your order search. The app uses industry-approved tracking statuses, leaving no room for any discrepancies.

The powerful notification tool lets customers have real-time data on their orders’ status post-purchase. It uses emails, SMS, and Facebook updates to send notifications. You can skip the repetitive tasks with automated email workflows.

The Branded Tracking page is an interesting feature that boosts exceptional post-purchase engagement. Customers can track the delivery date, leave feedback, and view personalized recommendations.

The distinctive AfterShip Protection powered by InsureShield shipping insurance ensures quick claims approval, reshipping, and automatic status updates of claims.

Key Features

The basic plan is free of cost. It has three other plans - Essential, Pro, and Premium. They cost $11/month, $119/month, and $239/month respectively.

3. Track123 Order Tracking Upsell

A recently launched app, Track123, has gained popularity over a short time. With a rating close to 5 stars, Track123 is a solution for every business owner’s nightmare - order management. In addition, it also smoothens your order tracking page management right from where you are.

Track123 has the potential to import your orders and keep track of the shipping data from any carrier 24X7 automatically. Both the customer and business owner receive the updates. The tracking page editor empowers you to decide what your customers will see on the tracking page.

This optimized application integrates with 800+ carriers and averts any carrier mismatch. It allows you to brand your tracking page, thereby, increasing the authenticity and offering a secure environment.

Track123 boosts the sale of your business by permitting you to upsell or cross-sell through email marketing. The tracking info is automatically uploaded to your PayPal.

Key Features

This app is 100% free of cost. You can use all the features without missing a beat. You can avert tracking complications by using this application.

4. 17Track Order, PayPal Tracking

This 5-star app should be your to-go option if you are interested in a Shopify app that tracks your orders and improves your customer experience. This app also has a valuable service where you can upsell your products.

The prime advantage of this app is you need not redirect your customers to a third-party website. You can have it on your website. This app has an elegant order tracking dashboard that lets you track all your orders in one place comfortably. It doesn’t limit to one store. It includes all your stores.

This app offers a self-help tracking page where your customers can track the status of their orders without any trouble. You get to design your tracking page. The design, attributes, and data - everything is decided by you. This page also supports multilanguage.

The automated email notifications page empowers your customers to get the latest information on the status of their orders. This app notifies both your team and your customers. It ensures protection to the buyer through its protection policy.

Key Features

This app is available for free cost. The paid plan starts at $9/month. The other paid plans cost $28 and $48 monthly each.

5. Tracking More - Order Tracking

The Tracking More app of Shopify is an essential tool to track all your orders from one application. This simple app simplifies your business operations with important features and real-time notifications. As a result, it boosts your sales.

Tracking More has an interactive order panel that helps track all the shipments from one frame and solve customer issues quickly. It matches the order with the exact couriers and prevents order mismatch. It integrates with several couriers across the globe.

Like the previous apps mentioned in this article, Track More also provides a branded tracking page that fits your store. Here, you can display marketing messages, map coordination, and expected delivery date. It is also compatible with mobile phones.

With this app, you can have data on the latest consignments and issues and be ready to answer your customer’s queries. When you search for an order management app, you should also focus on post-purchase engagement. This app helps to achieve it.

Key Features

This app has a free plan. The paid plans charge $9/month, $49/month, and $229/month. Based on these plans, the availability of features varies.

6. Tracktor Order Tracking

Similar to previous apps that track orders securely, the Tracktor Order tracking app offers a professional experience to your customers as they visit your website to keep tabs on their orders. It is a self-help app that gives a brilliant support platform for your customers.

This application locates the order of your customers and tracks the status of your orders. With this specialized app, you can track insights on a 3D interactive map. It makes the entire experience a productive one.

The app triggers an email and SMS notification whenever an order is dispatched or arrives at the doorsteps of the customer. The self-help page reduces the grievance of customers, and you can spend time on more important tasks rather than sending repetitive emails manually.

The Bulk-update order status lets you update the status of 20 orders automatically through a toggle. You can narrow your search with advanced filters to view orders based on specific order statuses. Further, there is an advantage to controlling what your customers do with the custom editor.

Key Features

The free plan allows access to 1500+ carriers. The paid plans include starter, essential, and advanced that are affordable.

Wrapping Up

Order tracking doesn’t end with the delivery of products. It also includes services to customers post-delivery. It can be product damage, product return, or refund process. To cover all these scenarios, we recommend choosing a Shopify app that caters to all the provisions you might need for order tracking. You should assess your product requirement and bandwidth and make smart decisions to make it a worthy experience for your customers.

If you have any other recommendations, do let us know. We’d be happy to add it to our next edition.